Spectracom - Essential Ingenuity

"FORBIDDEN" message displayed when attempting to access the Web Browser

Question

Why do I gat a FORBIDDEN message when attempting to open the web browser interface?

Answer

There is a chance the web browser UI will give an error after applying a software update to either versions 5.0.2 or 5.1.4.

After firmware update this message appears when attempting to login to the web UI:
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at 10.2.100.39 Port 443
 
Solution:
Connect to the unit using the Serial Interface, Telent or SSH and login as admin. Enter the command : “unrestrict”. This will fix the problem.

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