Spectracom - Essential Ingenuity

"FORBIDDEN" message displayed when attempting to access the Web Browser


Why do I gat a FORBIDDEN message when attempting to open the web browser interface?


There is a chance the web browser UI will give an error after applying a software update to either versions 5.0.2 or 5.1.4.

After firmware update this message appears when attempting to login to the web UI:
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Apache Server at Port 443
Connect to the unit using the Serial Interface, Telent or SSH and login as admin. Enter the command : “unrestrict”. This will fix the problem.

Was this information helpful?

 Yes  No