Epsilon Clock Issue: 2019 GPS Rollover Event

Orolia would like to take this opportunity to inform our customers about a potential concern regarding the 2019 GPS Rollover Event scheduled for April 7, 2019.

In the process of testing the 2019 rollover event, the Orolia Engineering department has determined that this year’s event will potentially affect a limited volume of equipments embedding a Trimble Lassen IQ receiver, despite a Rollover week event compliant notice from the vendor. As a result, the time code may be affected but the GPS will remain locked. The following products have been identified:

March 13, 2019
Severity: 
Affected Products: 
EC20S
EC22S

Our staff has recognized the critical nature of this event and unintended outcomes it may have on your infrastructure. Orolia has mobilized a dedicated team of engineers to address this situation and provide a solution that our customers can implement before the event occurs. This team is working diligently to finalize this solution and we anticipate publishing a couple of corrective patches in our website (http://www.orolia.com ) by Friday March 15th 2019 with further instructions on what our valued customers can do to avoid any negative outcome when the rollover occurs.

The entire Orolia family sincerely appreciates your patience and understanding while we work through this process and provide a solution with minimum impact on your networks. We look forward to communicating with you again on March 15th.

If you are concerned by the NTP or NMEA distribution, OROLIA recommends you this Software patch version: 

Sincerely,
Sylvain Dessapt
Quality Manager