SecureSync 1200 / NetClock 9400 Compact Flash Preventive Maintenance

Our SecureSync 1200 and NetClock 9400 line of products have an internal compact flash (CF) card which handles the day to day logging of critical operations within your appliance. As more and more operations occur and logging functions increase, CF cards can wear-out over time and require a replacement to maintain their logging capabilities.
May 16, 2019
Affected Products: 
NetClock
SecureSync
Product Categories: 
Time & frequency references
Time server
Orolia would like to take this opportunity to provide our customers with a Preventative Maintenance addition to your firmware package to provide greater insight into the health of your appliance.

Our SecureSync 1200 and NetClock 9400 line of products have an internal compact flash (CF) card which handles the day to day logging of critical operations within your appliance. As more and more operations occur and logging functions increase, CF cards can wear-out over time and require a replacement to maintain their logging capabilities.
 
Orolia has designed a “hot patch” Health Check which can be installed on your unit without effecting the version of code you are running and without requiring a hardware reboot. This addition will then provide you with a status of your CF card if it is healthy or needs to be replaced.
 
We encourage all our customers to install this patch to gain better insight into their equipment and what actions should be taken and scheduled accordingly to ensure consistent run time and proper operation.
 
The patch can be downloaded from the following URL: https://files.spectracom.com/public-downloads/compact-flash-health-check-securesyncnetclock-9400. Please read the Disk Health Check Release Notes provided in the download package to ensure proper understanding of where to find the Health Check and what steps to take based on the results obtained.
 
As with all our equipment, Orolia encourages customers to update their appliances to the latest version of firmware so they can take advantage of enhancements and new features as well an protect themselves against the latest security vulnerabilities.
 
Should you have any questions regarding this patch please contact our Technical Support team at techsupport@orolia.com.