TimeKeeper VelaSync Discontinuance Notice

Orolia’s partnership with FSMLabs is ending effective immediately and Orolia will no longer be selling TimeKeeper® software or the VelaSync™ with TimeKeeper® software embedded in it. While we are disappointed in the decision by FSMLabs to terminate this partnership, we are developing alternative and improved solutions for Orolia’s customers. Orolia is developing an upgraded version of the VelaSync™ – the PRISMA VelaSync™ – which uses Orolia’s own timing engine and user interface that has been in use on several other core Orolia timing products for many years.

January 16, 2018
Affected Products: 
TimeKeeper
VelaSync

Orolia’s partnership with FSMLabs is ending effective immediately and Orolia will no longer be selling TimeKeeper® software or the VelaSync™ with TimeKeeper® software embedded in it. While we are disappointed in the decision by FSMLabs to terminate this partnership, we are developing alternative and improved solutions for Orolia’s customers. Orolia is developing an upgraded version of the VelaSync™ – the PRISMA VelaSync™ – which uses Orolia’s own timing engine and user interface that has been in use on several other core Orolia timing products for many years. We expect the PRISMA VelaSync™ to be available before April with demo units for testing becoming available in early February. With the new PRISMA VelaSync™, Orolia will bring to customers a platform which is capable of doing many things the previous generation of VelaSync™ was not – like adding STL for indoor timing capabilities, adding Broadshield jamming / spoofing detection and mitigation software, a true 50ohm 1 Pulse Per Second (1PPS) output along with a wider range and quantity of I/O signals, and more.

For existing VelaSync™ customers, Orolia will soon make available different options for your VelaSync™ platform going forward. These will include a software-only upgrade to migrate to Orolia’s UI and timing engine, a full software and hardware upgrade to leverage all of the new capabilities the Orolia timing engine and UI can offer, or customers may continue to use the current VelaSync™ software (TimeKeeper®) platform. In the latter case, if customers choose to stay with the current TimeKeeper® platform, then Orolia will no longer be able to provide support for the TimeKeeper® software or renew support plans once they expire. As set forth in the FSM TimeKeeper® EULA, however, FSMLabs must provide customers with telephone and email based support during the first one (1) year period following purchase, so please contact FSM in this regard. Orolia will continue to support the hardware, but all TimeKeeper® software support will be provided by FSM.

We value you as a customer and appreciate you trusting Orolia with your time and sync solutions. If you have any questions or concerns, please do not hesitate to contact your sales manager for more information.